Friday, 18 Mar 2016
This year Auswide Bank celebrates 50 years of making a difference to the lives of people and the financial landscape. Sitting back reflecting on this milestone got me thinking about our promise of "Small things, Big difference". Our staff are regularly shown appreciation and support by our customers. We receive flowers in branch, letters thanking us for exceptional customer service and we've no shortage of advocates to sing our praises.
But if you really stop and dissect what "Small things, Big difference" means as a company, it can be interpreted in many ways. The 'small things' we do each and everyday that make a 'big difference' to the life of our colleagues and customers. It could mean going the extra mile for someone, delivering on a promise made, resolving a customer complaint, attention to detail or simply identifying a process that could be made easier.
It's more than that though, it's personal. What 'small things' can you do, to make a 'big difference' in someone's life? And, what 'small things' make you sit back and appreciate your life and the people in it?
I thought I'd ask this question of a few of my work colleagues and here's our list of Top 50 'small things' that make a 'big difference' to their lives. See how many you agree with, and how many more you can think of:
Carly is Head of Marketing at Auswide Bank. She has 20 years marketing experience with a diverse career background in radio, tourism and the finance sector. Before joining Auswide Bank in 2014 Carly worked as the Live Events Manager for Australia’s most successful export, The Wiggles. She is a mother of four and, outside of Auswide Bank, enjoys camping and travelling with friends and family.